r/LifeProTips Sep 29 '22

LPT When company vehicles have a phone number with the prompt “How is my driving?” (or something to this effect), you can call to give a positive review of the worker’s driving. These numbers are not just for negative complaints Careers & Work

85 Upvotes

u/keepthetips Keeping the tips since 2019 Sep 29 '22

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14

u/Bokbreath Sep 29 '22

hello, we are currently experiencing high call volumes. Your call is important to us and will be answered in the order in which it was received - follows truck all the way across the I10 listening to the girl from Ipanema

4

u/Internal_Farmer2853 Sep 29 '22

Id say this holds for service industries in general and app based service's specifically but transportation companies idk

2

u/Fearless_Ad8384 Sep 29 '22

I work in utilities and our trucks have these, and positive reviews on driving are rare, but can be quite a boost for the drivers performance reviews. Which translates to PTO, raises, or even promotions

3

u/boazzj Sep 29 '22

We called once to tell them the driver had been driving with a shredded tire and they told us, "Oh, we just own the trailer, we have nothing to do with the driver." wait, then what's the point of the number saying to call?

3

u/Astramancer_ Sep 29 '22

There's a spot on my commute where they took a 2 lane road with wide shoulders and turned it into a 4 lane road with really narrow lanes. I ended up behind a semi that ended up with a wheel half on the line. On both sides.

I called to compliment the driver on threading a god damned needle with his trailer.

14

u/diMario Sep 29 '22

Disagree. The expectation is that the driving is good. If it is, no need to report it. It just wastes every ones time.

6

u/[deleted] Sep 29 '22

[deleted]

4

u/vcwalden Sep 29 '22

I'm going to agree to disagree. I don't think this is right. Through the years I've seen where drivers have gone out of their way to assist others in need/emergencies and I've called in to say what the driver was doing/did (last one I called in was a driver stopped to assist an elderly couple to get out of a car that had skidded on black ice and wound up in a snow bank, it was in a snow storm - later found out the elderly gentleman had a heart attack and they were on the way to the hospital). Why only say something negative when they do something wrong? When someone goes out of their way to do something good they deserve the credit! This is a good LPT!

5

u/[deleted] Sep 29 '22 edited Sep 29 '22

[deleted]

1

u/vcwalden Sep 29 '22

In these days of road rage and the such it's very nice to encounter a driver who is sticking to the rules of the road and has good behavior! Sometimes doing a random act of kindness like a simple phone call saying the driver is doing a great job is nice! I know in my job (not a driver) when I'm just doing my job well it's nice to get a review saying that I did my job well! I imagine anyone getting a good review of their job makes the person feel nice!

1

u/No-Temperature-8772 Sep 29 '22

Not really. People do the same for customer service employees. If you have the time to do so, then it would be good for the driver. If not, don't. This could also be a factor in any pay raises or promotions for them.

5

u/josh35767 Sep 29 '22

My dude, are you really calling up random phone numbers on the back of cars, just like “Hey, he’s driving well”?

2

u/Goshdoodlydoo Sep 29 '22

Once when I did this, the poor woman who answered the phone was obviously only getting irate callers because she didn’t know what to do with my call. She kept apologizing to me about the driver and then catching herself because I was complimenting the driver.

2

u/usefulidiot0 Sep 30 '22

I get excited when I see one driving well and we both end up at a stop light. I'll call or jot down the number, vehicle number, intersection and time to call later.

I've surprised the call centers with positive comments, because they expect complaints.

It's a great way to make people's day!

1

u/Fun_Amount3063 Sep 29 '22

Why would I give praise for the doing bare minimum of driving like you are supposed to?

1

u/PeachyQuiinn Sep 30 '22

Every trip without a phone call should automatically be counted as a positive review cause people only call when they want to complain